GET TO KNOW YOUR COVERAGE

Your EMI Health Medical Plan

Discover what's included, how coverage works in your state, and how to make the most of your benefits.

INCLUDED IN EVERY PLAN

Core Benefits You Can Count On

No matter which medical plan you choose, these member-focused features come standard.

TELEHEALTH
24/7 Telehealth Visits at No Cost to You

 

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MENTAL HEALTH SUPPORT
Lyra Provider Network

 

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KNOW BEFORE YOU GO
Mymedicalshopper gives you pricing by procedure

 

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PREVENTIVE CARE
Stay Healthy with Screenings and Checkups

 

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BEWELL PROGRAM
Your built-in support system for feeling better and staying healthy, with free resources and tools from WebMD to help you build healthier habits that last.
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TYPES OF PLANS

Choosing Your EMI Health Medical Plan

EMI Health offers two main types of medical plans—each designed to support your health in a way that fits your needs and budget:

Traditional Copay Plans

These plans offer predictable costs for common healthcare services. You’ll typically pay:

  • A set copay for things like office visits and prescriptions

  • A separate deductible and coinsurance for larger expenses like hospital care or imaging

Traditional plans are a good fit if you prefer knowing your costs up front when you go to the doctor or pick up a prescription.


  • Checkmark Monthly Premiums: Higher
  • Checkmark Upfront Costs: Copays for doctor visits and prescriptions
  • Checkmark Budget Predictability: More predictable
  • Checkmark Healthcare Usage: Frequent doctor visits, chronic conditions
  • Checkmark HSA Eligibility: Not eligible

High Deductible Health Plans (HDHPs)

HDHPs have a higher deductible that you pay before the plan starts covering services. However, they usually come with:

  • Lower monthly premiums

  • The option to pair with a Health Savings Account (HSA) if the plan is HSA-qualified

HDHPs can be a great option if you want to lower your monthly costs, are generally healthy, or want to save for future medical expenses.

HSA-qualified HDHPs are marked with a “Q” in front of the plan name. These allow you to save pre-tax dollars in an HSA to pay for eligible healthcare expenses.


  • Checkmark Monthly Premiums: Lower
  • Checkmark Upfront Costs: You pay full cost until deductible is met
  • Checkmark Budget Predictability: Less predictible but potential for long-term savings
  • Checkmark Healthcare Usage: Infrequent visits, low ongoing care
  • Checkmark HSA Eligibility: Only HSA-qualified plans (QHDHP) qualify

Check Your Plan Summary

Every employer group may offer different plans or coverage levels.

To find out which plan(s) are available to you—and how each one works—refer to your plan summary in the back of your enrollment booklet, or log in to the EMI Health member portal after enrolling.

STATE-BY-STATE COVERAGE

EMI Health Medical Networks by State

  • Utah

  • Arizona

  • Texas

  • Georgia

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Utah: Care Plus Network

In Utah, EMI Health's Care Plus Network offers comprehensive coverage through:

  • Intermountain Healthcare (IHC): A trusted, nonprofit health system with a significant presence in Utah, including 33 hospitals and over 385 clinics and outpatient centers.

  • Expanded Provider Access: EMI Health contracts with additional hospitals, specialty clinics, and provider groups, bringing the total number of in-state providers to over 30,000.

  • Out-of-State Coverage: For services outside Utah, your plan may utilize either the Aetna National PPO or the Cigna PPO network, providing nationwide access to quality care

Need to find a provider near you?
Use the tools below to see who’s in-network and where to go for care across the state:

 

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Arizona: Consistent Coverage In and Out of State

If you're enrolled in an EMI Health plan in Arizona, you'll use the same network both in-state and when traveling out of state—making it easy to get care wherever you go. The only exception is Utah, where EMI Health uses its own Care Plus Network.

Texas familiar landscape

Texas: Aetna or Cigna PPO

In Texas, EMI Health partners with two well-established national networks—Aetna and Cigna—to ensure broad, dependable access to care across the state.

  • Aetna PPO: Recognized for its large, well-coordinated provider network, Aetna offers strong access to primary care, specialists, and hospitals, with a reputation for responsive customer support and a seamless member experience. Search for Texas Aetna Providers here

  • Cigna PPO: Cigna brings a robust network of healthcare professionals and facilities, with a strong focus on preventive care, care coordination, and tools that help members stay healthy and informed. Search for Texas Cigna Providers here

No matter which network your plan uses, you can count on access to high-quality care throughout Texas and beyond.

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Georgia: Trusted Coverage Through Aetna or Cigna PPO

EMI Health members in Georgia are covered through either the Aetna PPO or Cigna PPO network—two nationally recognized carriers known for quality care and broad access.

  • Aetna PPO: Aetna is known for its reliable network of doctors, hospitals, and specialists throughout Georgia. Members benefit from a strong emphasis on preventive care and tools to manage their health with confidence.

  • Cigna PPO: With a wide-reaching network and a strong presence in both urban and rural parts of Georgia, Cigna focuses on whole-person care, making it easier to stay on top of both routine and specialized health needs. Search for Georgia Cigna PPO Providers

Whether you're in Atlanta or a smaller community, these networks ensure access to high-quality providers across the state—and throughout the U.S.

 

PHARMACY BENEFITS-EXPRESS SCRIPTS

Prescription Drugs (RX)

EMI Health partners with Express Scripts to bring you flexible, cost-conscious prescription drug coverage. With access to over 68,000 retail pharmacies, a convenient home delivery service, and specialized support for complex conditions, managing your medications is easier than ever.

Medication Tiers & Common Cost Patterns

Tier Retail (30-day supply) Home Delivery (90-day supply)
Generic Drugs Lowest Cost Usually 2x Retail
Preferred Brands Mid-range Cost Savings with 90-day fill
Non-Preferred Highest Cost Better Value by mail order

 

CLICK TO LOOK UP MEDICATIONS OR LOCATE A PHARMACY NEAR YOU
HOW YOUR COSTS WORK
Traditional Copay Plan Members
  • You may have a separate prescription deductible, or you may pay copays by drug tier from day one.
(Q)HDHP Plan Members
  • You’ll pay the full cost of prescriptions until your combined medical and pharmacy deductible is met. After that, your plan starts sharing the cost.
For your exact pricing and benefit details, check your plan summary (found in your enrollment booklet or online member portal).
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Tips to Save

  • Use generics or preferred brands when available

  • Refill maintenance medications through home delivery
Reach out to Express Scripts Member Services at 866-815-0003 for support anytime

Ways to Fill Prescriptions

Retail Pharmacies

Over 68,000 in-network locations for short-term needs

Including:

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Home Delivery

Great for ongoing medications; usually saves time and money

 

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EXPRESS SCRIPTS BENEFITS

Additional Savings

Express Scripts SaveOnSp Program

With Accredo, any speciality medications your doctor has prescribed you'll get:

  • Personalized care from pharmacists who specialize in your condition
  • 24/7 support and medication counseling
  • Home delivery with refill reminders

Through the SaveOnSP program, some eligible specialty medications may cost $0 per month.

👉 View the list of $0-cost medications

$25 Insulin & Diabetes Medications

The Patient Assurance Program (PAP) helps manage out-of-pocket costs for certain insulin and Type 2 diabetes medications. If you're eligible:

  • Your copay is capped at $25 per 30-day supply
  • This applies regardless of deductible status or plan type (HDHP or copay)
  • Automatically applied at participating pharmacies

Covered medications include (subject to change):

  • Insulin: Humalog®, Semglee® (yf)
  • Type 2 Diabetes Medications: Mounjaro®, Rybelsus®, Trulicity®, Jardiance®
UNLOCK AFFORDABLE WELLNESS

Your Guide to High-Value Healthcare

Where you receive services makes a difference on your costs. In general, following the guidelines below will provide you with the best value. Please refer to your specific plan summaries for your costs.

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Office Visit

$$

Visit your in-network provider for non-life-threatening conditions.


  • checkmark@300x preventive care
  • checkmark@300x routine care
  • checkmark@300x sprains
  • checkmark@300x minor cuts or burns
  • checkmark@300x back pain

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Urgent Care*

$$$

Urgent Care facilities offer the convenience of extended hours and lower costs for many non-life-threatening emergencies.


  • checkmark@300x stitches
  • checkmark@300x x-rays
  • checkmark@300x broken bones
  • checkmark@300x labs

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Emergency Room**

$$$

Visit the Emergency Room for serious and/or life-threatening conditions.



  • checkmark@300x trouble breathing
  • checkmark@300x signs of stroke
  • checkmark@300x severe chest pain
  • checkmark@300x deep wound
  • checkmark@300x head or spine injury

 

*During business hours, check with your network provider to see if they can handle your condition before going to urgent care.

**If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. This information is not a substitute for emergency care. EMI Health is not liable for decisions made in urgent or life-threatening situations.

 

FAQ

Understanding HSAs and FSAs

If you're enrolled in—or considering—a Qualified High Deductible Health Plan (QHDHP), you might be wondering how Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) work. Here's what you need to know to decide which option fits your needs best.

What is an HSA?

What is an HSA?

A health savings account, often abbreviated to HSA, is a benefit that is offered in conjunction with a high-deductible health insurance plan. Your employer may offer an HSA, or if you’re self-employed, you may qualify for an HSA if you have a qualified high-deductible health plan.

This type of savings account is designed for use on covered healthcare expenses. You can contribute untaxed dollars to the account from your gross income.

The funds in an HSA can be used for a number of approved expenses, including:

• Medical care (e.g., doctor visits, hospital stays)

• Eyeglasses

• Contact lenses

• Chiropractic care

• Prescription drugs

• Certain over-the-counter drugs

• Physical therapy

• Speech therapy

When used for qualified medical and health expenses, withdrawals from an HSA are tax-exempt.

There are contribution limits to how much you can put into an HSA each year. For 2025, the current limit is $3,600 per individual and $7,200 per family. If you are 55 or older, you can put an additional $1,000 in the account per year.

What is an FSA?

flexible spending account, or FSA, is another benefit that stores pre-tax money to spend on qualified healthcare expenses. Some employers also offer a dependent care FSA benefit, which allows parents or guardians to set aside pre-tax funds to spend on qualified dependent care expenses.

Funds in an HSA roll over from year to year, but the funds in your FSA must be spent within the plan year or the money is forfeited. Some plans offer a grace period to use the funds in an FSA. The current annual contribution limit for an FSA is $2,750.

An FSA is available through a group plan, such as a health plan offered by an employer, but is not available to self-employed individuals. The annual amount you allocate to your FSA will be available at the start of the plan year, and regular payroll deductions will cover the sum.

The employer providing the FSA technically owns the account, so if you leave your job before using all of the funds, you would not be able to take the money with you or move it to another account.

Main Difference

A key difference between an HSA and an FSA is the ability to roll over the funds in an HSA. HSA funds do not expire at the end of the plan year but can be maintained in the account indefinitely. If your HSA is offered through your employer, you get to keep the money because it’s your money that you have set aside from your payroll.

Which to choose?

The first consideration when deciding between an FSA and HSA is whether you qualify for both. To have an HSA, you must be enrolled on a high-deductible health plan. If you aren’t on a qualifying plan, you wouldn’t be eligible for an HSA. Similarly, if you are self-employed, you wouldn’t qualify for an FSA.

If you do qualify for both, it helps to consider your typical healthcare expenses. If you require substantial medical care or are prescribed expensive drugs, it may make sense to choose an FSA as you’re likely to use all of the funds.

If you tend to be on the lower end of healthcare utilization, you might choose a high-deductible plan with an HSA. If you don’t use all the money in the account during the plan year, it rolls over to the next (and every year thereafter).

If you have questions about your health plan coverage options, talk to your health plan to get more information. Making an informed decision during open enrollment can help ensure that you have the coverage you need for the upcoming year.

TRADITIONAL/COPAY PLANS WITH TIERED BENEFIT

Access Top-Tier Care with EMI Health's Elite Provider Tier

At EMI Health, we believe you deserve the best care possible. That's why our Traditional/Copay plans include access to our Elite Provider Tier—a curated group of high-performing doctors and facilities within the Care Plus, Aetna, and Blue Cross Blue Shield networks.

What does this mean for you?

  • Enhanced Quality: Elite providers are recognized for delivering exceptional care and service.
  • Lower Out-of-Pocket Costs: Enjoy reduced copays when you choose Elite providers.
  • Streamlined Access: Easily identify Elite providers through our Provider Search Tool.

RESOURCES TO HELP GET STARTED

Tier 1 Elite Booklet

This booklet will help you understand how the Elite tier works, how it fits into your plan, and how to find providers that can help you get the most from your benefits.

How to Search for a Tier 1 Elite Provider

Watch this quick video to learn how to search for Elite providers directly from your EMI Health member dashboard—it’s simple, fast, and helps you make the most of your benefits.

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REAL HELP FROM REAL PEOPLE

Customer Service

Whether you’re looking for help with benefits, claims, ID cards, or something else—we’ve got a knowledgeable, friendly team ready to assist.

Call our Member Services team
(800) 262-5851
Monday - Friday 6:00 am - 6:00 pm

 

OR send us an email at cs@emihealth.com

We’re committed to making your experience as smooth as possible. If something doesn’t make sense, just ask—we’ll walk you through it.